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Kreative Gardens

Privacy Policy

Effective Date: April 25, 2025

At Kreative Gardens, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We may collect personal information that you provide to us, such as your name, email address, phone number, and address when you contact us or use our services.

How We Use Your Information

We use your information to provide, operate, and maintain our services, to communicate with you, and to comply with legal obligations.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with service providers assisting us in operations, but they are bound to protect it.

Cookies and Tracking

We may use cookies and similar tracking technologies to improve user experience and analyze website traffic.

SMS & Phone Communications

When you voluntarily provide your telephone number, you consent to receive recurring autodialed, prerecorded, or live calls and text messages from Kreative Gardens ("we," "us," "our") for the following purposes:

Opt-Out & Help

You may opt out at any time by replying STOP to any SMS we send or by emailing support@kreative-gardens.com with the subject line "STOP." Reply HELP or text HELP to the sending number for assistance. After you send STOP, we will send a single confirmation message and cease further marketing texts, as required by carrier rules. Carriers are not liable for delayed or undelivered messages.

Message Frequency & Charges

Message frequency will vary based on your interactions but will not exceed 4 promotional messages per month. Standard message and data rates may apply.

Eligibility

You must be 18 years or older (or the age of majority in your jurisdiction) to consent. By providing a number, you warrant that you are the subscriber or customary user of that number and have authority to consent.

Privacy & California Notice at Collection

We collect your telephone number and any message content solely to provide the services listed above; we do not sell or share this data with third parties for their independent marketing purposes. California residents can learn more about the categories of personal information we collect and their privacy rights in our CCPA/CPRA Notice at Collection contained in our Privacy Policy.

Data Security & Retention

Message content and associated metadata are stored on secure Twilio servers located in the United States and are retained only as long as necessary to fulfill the stated purposes or to comply with legal obligations.

Changes

We may modify this policy at any time. Material changes will be announced via SMS or email, and your continued use constitutes acceptance.

Contact

If you have any questions, email us at support@kreative-gardens.com or call 888-450-TURF.

Your Rights

You have the right to access, correct, or delete your personal information. Please contact us at info@kreative-gardens.com to exercise your rights.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:

Kreative Gardens
Phone: 888-450-8873
Email: legal@kreative-gardens.com