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Terms of Service

Terms of Service

Last updated: [Month] [Day], [Year]

1. Services

Kreative Gardens offers landscaping services including the design and installation of artificial grass, hardscaping, and related outdoor solutions. All services are subject to availability, project feasibility, and acceptance of a written estimate or agreement.

2. Estimates and Pricing

Estimates provided are free of charge and based on the information available at the time. Final pricing may vary based on actual site conditions or changes in materials. Kreative Gardens reserves the right to revise or withdraw any estimate prior to acceptance.

3. Scheduling and Installation

Installation timelines are approximate and may be affected by weather, site readiness, or supplier availability. Clients must ensure the site is accessible and prepared for installation as agreed. Delays caused by third parties or access issues may result in rescheduling or additional charges.

4. Payments

Payment terms will be specified in your quote or service agreement. A deposit may be required to secure materials or scheduling. Final payment is due upon project completion unless otherwise stated. Late payments may incur a service fee.

5. Warranty

Our artificial grass products are backed by a manufacturer’s warranty (typically 15 years), and we offer a 2-year labor warranty on installation. Warranty terms may vary by product and do not cover misuse, vandalism, or improper maintenance.

6. Cancellations and Refunds

Cancellations must be submitted in writing. If materials have already been ordered or work has begun, cancellation fees may apply. Refunds are issued at the sole discretion of Kreative Gardens based on the status of the project and recoverable costs.

7. Limitation of Liability

Kreative Gardens is not liable for indirect, incidental, or consequential damages related to the use of our services or website. We are also not responsible for damage caused by underground utilities, unforeseen soil conditions, or third-party interference.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Kreative Gardens and may not be copied, distributed, or used without written permission.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised date. Your continued use of our services constitutes acceptance of the updated Terms.

10. SMS Communications

By submitting a form on our website, verbally providing your phone number, scheduling through Calendly, or initiating a text message to us, you consent to receive transactional SMS messages including quote updates, appointment confirmations, installation notifications, and customer service communication. If you optionally opt in to receive promotional messages, you consent to receive text messages containing special offers, product updates, and exclusive deals. Message and data rates may apply. Message frequency varies. Reply STOP to opt-out, or HELP for help. No purchase necessary to opt in. We never share your phone number.

11. Contact

If you have any questions about these Terms, please contact us at:

Kreative Gardens
📧 info@kreative-gardens.com
📞 (888) 450-TURF

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